Accounts
Payment and Billing:
- Patient Responsibility
- All accounts remain the responsibility of the patient or appointed guarantor, irrespective of medical aid membership or third-party involvement.
- Private (self-funded) services are payable in advance. Proof of payment must be emailed to accounts@drjerrie.co.za before your consultation.
- Account Queries:
- Accounts are managed internally. Queries may be directed to Betsie at accounts@drjerrie.co.za
- Adjustments:
- If payment exceeds the final consultation amount, the credit will be carried forward or refunded on request.
- Any shortfall must be settled within 7 days of receipt of the statement.
- Outstanding Accounts:
- Non-emergency services may be paused if accounts remain outstanding. Emergency care will not be withheld.
- If immediate settlement is not possible, you must contact the accounts department to arrange a payment plan (maximum three months).
- Failure to honour an agreed payment arrangement will result in the account being treated as overdue.
- Overdue accounts are followed up for up to 120 days from date of service via email, WhatsApp and telephone.
- Accounts outstanding beyond 120 days may be handed over to Lexmed for debt recovery, legal action and credit bureau listing.
- Where accounts are handed over, the therapeutic relationship may be terminated in accordance with HPCSA ethical rules, with appropriate referral to avoid clinical harm.
- The practice is not a registered credit provider under the National Credit Act and does not extend credit facilities.
- Fees relating to third-party payers (e.g. RAF, Compensation Fund, insurers or trusts) remain the responsibility of the patient or guarantor, pending reimbursement where applicable.
Medial Aid Payments
- We submit claims to contracted medical schemes as a courtesy.
- Non-contracted schemes are charged on a pay-and-claim
- The patient or guarantor remains responsible for resolving shortfalls, rejections or scheme disputes.
- Authorisations, referrals and benefit limits are the responsibility of the patient. Authorisation does not guarantee payment.
- Practice number: 017 1131
- Contracted Medical Aids:
- Bonitas (excluding BonCap, BonSavvy, BonStart, BonStart Plus plans)
- Discovery (excluding Keycare plans)
- Fedhealth
- GEMS
- Medshield
- Momentum
- Polmed
- Sedmed
- CAMAF and Medihelp claims are submitted; any shortfall remains the patient’s responsibility.
Prescribed Minimum Benefits (PMBs)
- PMBs are a statutory entitlement governed by the Medical Schemes Act and Council for Medical Schemes rules.
- With your written consent, the practice may assist with PMB motivation where clinically appropriate, particularly for psychiatric conditions.
- PMB funding outcomes are regulated by scheme rules and clinical criteria of the medical scheme in accordance with legislation, scheme rules and clinical criteria. Approval cannot be guaranteed.
- The patient or guarantor remains liable for fees if PMB funding is declined, limited or partially paid.
- Patients can revoke PMB application consent at any time by informing the practice in writing via email or WhatsApp. Revocation applies from the date of receipt.
- If you dispute a PMB decision, you may lodge a complaint with the Council for Medical Schemes at complaints@medicalschemes.com.
Fees
- Additional fees may be charged for services provided with or without the patient present, including:
- Telephonic consultations
- Prescriptions
- Letters, reports, motivations and medical forms
- PMB or chronic benefit applications (0199, billed annually)
- Emergency or unplanned consultations or admissions
- Third-party reports are not covered by medical aids and require written consent in line with POPIA and PAIA, and HPCSA regulations.
- Report fees range from R1 300 to R9 000, depending on time and complexity, and are payable in advance.
- Fees are reviewed annually and aligned with HealthMan tariff guidance.
- Healthcare costs may vary depending on clinical complexity and emergency intervention requirements.
- In summary, we do not have, nor undertake to have, any payment agreement with any party apart from you, the patient/guarantor.
- Fees and codes charged that the practice may charge are outlined below.
Practice Codes and Private Rates
Duration/Description | Code | Private Rate |
New Patient (60min) | 2975 + 0161 | R 4 050.00 |
Psychotherapy (new/follow-up) 10-20min | 2957 | R 1 170.00 |
Psychotherapy (new/follow-up) 21-40min | 2974 | R 2 350.00 |
Psychotherapy (new/follow-up) 41-60 min | 2975 | R 3 500.00 |
Directive Therapy to family/friends (Per 20min as part) | 2962 | R 1 110.00 |
Group Therapy (per 60-80min session) | 2968 | R 1 500.00 |
Medical Aid: PMB and Chronic Medication Applications | 0199 | – |
Writing of Report or Motivation (per 20min as part) | 0133 | R 1 300.00 |
ECT procedure | 2970 | R 955.00 |
Prescription or short letter/motivation | 0132 | R 320.00 |
Emergency Consultation/Admission, all hours (Added to diary last minute due to your emergency) | 0146 | R 470.00 |
Other Hospital Consultation: 10-20 minutes | 0166 | R 880.00 |
Other Hospital Consultation: 21-35 minutes | 0167 | R 1 700.00 |
Other Hospital Consultation: 36-45 minutes | 0168 | R 2 350.00 |
Other Hospital Consultation: 46-60minutes | 0169 | R 3 180.00 |
All of these are also outlined in our practice terms and conditions.